Terms of Service

1. Acceptance of these terms

These Terms of Service (“Terms”) are a legal agreement between you and ViewMaxx (“ViewMaxx,” “we,” “us,” or “our”), which operates the platform at viewmaxx.io (the “Service”). By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

ViewMaxx is a content-management platform that helps agencies and creators import, organize, schedule, and manage content across social media and creator platforms. Features may change over time as we improve the Service.

3. Eligibility and accounts

• —You must be at least 18 years old to use the Service.
• —Access is by invitation only. Accounts are personal, are issued to a specific individual, and are non-transferable.
• —You are responsible for keeping your credentials confidential and for all activity under your account.
• —Certain users are required to accept a separate Platform Access & Confidentiality Agreement before using the Service.

4. Your content and connected accounts

You retain ownership of the content you upload and of the accounts you connect. You grant ViewMaxx a limited license to host, process, and display that content solely to provide the Service to you and your organization.

You represent that you have all rights and permissions necessary for the content you upload and the accounts you connect, and that your use of the Service complies with the terms of any third-party platform you connect (such as Instagram, Snapchat, or TikTok).

5. Automated content review

Content uploaded to the Service may be processed by automated systems, including third-party AI models, to assess technical quality, suggest thumbnails, and flag material that may conflict with a connected platform’s content guidelines. These signals are advisory only. They are not a compliance determination, and they do not replace your own review. You remain solely responsible for whether the content you upload and publish complies with applicable law and with the rules of any platform it is posted to.

6. Fees, invoices, and payment

• —Fees for services are set out in your separate written agreement or engagement with us. These Terms do not by themselves create any payment obligation.
• —Invoices are issued and processed through Stripe. Payment may be made by bank transfer (ACH) or card, at your option where both are offered.
• —Unless your invoice states otherwise, payment is due within fourteen (14) days of the invoice date.
• —You are responsible for any bank fees, card fees, or currency conversion costs charged by your own institution.
• —We may suspend the Service for accounts with materially overdue balances after giving reasonable notice.

7. Payouts and connected accounts

Where we pay you for work performed through the Service — for example as a content poster or content puller — payouts are made through Stripe Connect. To receive payouts you must onboard a Stripe connected account and provide the identity and banking information Stripe requires. Stripe’s own terms govern that account.

Payout amounts, timing, and eligibility are determined by your separate agreement with us, not by these Terms. You are responsible for your own taxes on any amounts you receive, and you are not an employee of ViewMaxx by virtue of receiving a payout through the Service.

8. Refunds and chargebacks

As the platform of record for payments processed through the Service, we are responsible to the payer for refunds and chargebacks on transactions we initiate. Where a chargeback or refund arises from content or conduct attributable to you, we may recover the corresponding amount from sums otherwise payable to you.

9. Agency branding

Agencies may be permitted to present certain talent-facing pages under their own name and logo. Where that is enabled, the agency is responsible for its own marks and for its relationship with its talent. ViewMaxx remains the operator of the underlying Service regardless of the branding displayed.

10. Acceptable use

You agree not to:

• —Copy, reverse engineer, decompile, scrape, or attempt to derive the source code or methods of the Service.
• —Build or assist any product that competes with or replicates the Service.
• —Access data or accounts you are not authorized to access, or circumvent any access control or security measure.
• —Use the Service for any unlawful purpose, or in violation of any third-party platform’s terms.

11. Intellectual property

The Service — including its software, design, and the concepts and methods behind it — is and remains the exclusive property of ViewMaxx. These Terms grant you a limited, revocable, non-exclusive right to use the Service for your authorized purpose, and nothing more. Any feedback you provide may be used by us freely and without obligation.

12. Third-party platforms

ViewMaxx integrates with third-party platforms such as Meta/Instagram, Snapchat, TikTok, and others. We are not affiliated with, endorsed by, or sponsored by these platforms. Your use of any connected platform remains subject to that platform’s own terms and policies, and we are not responsible for their services, availability, or actions.

We also rely on third-party providers to operate the Service, including Stripe for payments and payouts, and cloud infrastructure and AI providers for hosting and content processing. Their handling of data is described in our Privacy Policy.

13. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that content will always be available.

14. Limitation of liability

To the fullest extent permitted by law, ViewMaxx will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or content, arising out of or related to your use of the Service.

15. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, including for violation of these Terms. You may stop using the Service at any time. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and confidentiality — will survive.

16. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in California.

17. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above. Your continued use of the Service after changes take effect means you accept the updated Terms.

18. Contact us

Questions about these Terms? Contact us at legal@viewmaxx.io.